1. Information We Collect
Infinity Work Solutions may collect information that you voluntarily provide when you contact us, request information, submit an enquiry, communicate with our team, or use our website and services.
Personal Information
This may include your name, email address, phone number, company information and other information that you choose to provide.
Communication Information
We may collect information contained in enquiries, messages, consultation requests and other communications you send to us.
Mobile Information
If you provide your mobile phone number, we may use it to communicate with you, including through SMS or text messages where you have provided appropriate consent.
Technical Information
We may automatically receive certain technical information such as browser type, device information, IP address and website usage information.
2. How We Use Your Information
We may use the information we collect for legitimate business and service-related purposes, including:
- To respond to your enquiries and requests.
- To provide information about our services.
- To communicate with you regarding requested services, consultations or business matters.
- To provide customer support and assistance.
- To improve our website, services and user experience.
- To send service-related communications where permitted by applicable law.
- To send SMS or text messages when you have specifically opted in to receive them.
- To maintain the security and integrity of our website and systems.
- To comply with applicable legal obligations.
3. No Information Disclosure to Third Parties
Your privacy is important to us. We do not sell, rent or disclose your personal information to third parties or affiliates for their own marketing or promotional purposes.
No Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS Opt-In Privacy: Text messaging opt-in data and consent will not be shared with any third parties.
We may disclose information only when reasonably necessary to provide a service you have requested, operate our business, protect our rights, comply with applicable law, or respond to a lawful request from a governmental or regulatory authority.
Any service provider that may process information on our behalf is expected to handle such information appropriately and only for authorized business purposes.
4. Consent to SMS Messaging
If you choose to provide your mobile phone number and opt in to receive SMS or text messages from Infinity Work Solutions, you consent to receive text messages related to the purpose for which you opted in.
These messages may include service-related communications, appointment or enquiry updates, customer support communications, notifications, or other relevant business communications.
SMS consent is not a condition of purchasing goods or services. You may choose not to provide SMS consent and may continue to contact us through other available communication methods.
Opting Out of SMS Messages
You can opt out of receiving SMS messages at any time by replying STOP to a message you receive from us.
After receiving your opt-out request, you may receive one final message confirming that your request has been processed. No further messages will be sent unless you subsequently provide consent again.
Getting Help
If you need assistance with our SMS messaging program, you may reply HELP to an applicable message or contact us using the information provided in the Contact Us section of this page.
5. Messaging Terms and Conditions
By opting in to receive text messages from Infinity Work Solutions, you agree to the following messaging terms and conditions:
- Message frequency may vary depending on your interactions with us and the services requested.
- Message and data rates may apply depending on your mobile carrier and service plan.
- You are responsible for ensuring that the mobile number provided to us belongs to you or that you are authorized to use it.
- You may opt out at any time by replying STOP.
- You may request assistance by replying HELP where supported.
- Your SMS opt-in data and consent will not be shared with third parties for marketing or promotional purposes.
- SMS messages are intended for the recipient associated with the mobile number provided.
Message Frequency: Message frequency may vary.
Message & Data Rates: Message and data rates may apply.
Opt-Out: Reply STOP to unsubscribe from SMS messages.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to provide essential functionality, remember preferences, analyze website performance and improve your overall browsing experience.
You can control or disable cookies through your browser settings. Some website functionality may be affected if certain cookies are disabled.
7. Data Security
We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of personal information where legally permitted.
- Withdraw consent for certain communications.
- Opt out of SMS communications at any time.
To make a privacy-related request, please contact us using the contact information below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or applicable legal requirements.
When we make changes, the updated Privacy Policy will be published on this page along with a revised "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy, our use of your information, or our SMS messaging program, please contact Infinity Work Solutions.